Implementation Tiers

Start simple. Scale to full autonomy.

Choose a phase that fits your readiness today and grow into a full AI co-worker when you're ready.

Three phases of integration

From FAQ chatbot to fully autonomous agents embedded in your stack.

Phase 1 — Service & Product Chatbot

Answers general questions about your services, products, policies and docs.

  • • RAG over public/knowledge-base content
  • • Basic intents, FAQ coverage, multilingual
  • • Website widget & analytics dashboard
  • • No PII handling by default

Phase 2 — Personalized Assistant (PII-aware)

Understands and uses customer-specific data securely to personalize help.

  • • Secure PII gateways & consent flows
  • • CRM lookups, ticketing, account status
  • • Identity-aware actions & guided flows
  • • Role-based access & audit trails

Phase 3 — Full AI Agent (Operator/Task Execution)

Executes end-to-end tasks: purchasing, organizing, data processing, reporting and analytics.

  • • Tool use across ERP/CRM/Payments/APIs
  • • Queue handling, SLAs, multi-step workflows
  • • Analytics generation & auto-reports
  • • Human-in-the-loop & guardrails

Feature comparison

What you get in each phase-at a glance.

Capability Phase 1 Phase 2 Phase 3
RAG over product/service docs✔︎✔︎✔︎
Multi-language intents✔︎✔︎✔︎
PII/consent & identity✔︎✔︎
CRM/Helpdesk integration✔︎✔︎
Transactional actions (e.g., purchases)LimitedFull
Workflow orchestrationGuidedAutonomous w/ guardrails
Analytics & auto-reportsBasicAdvanced
Security & auditStandardRBAC + auditRBAC + audit + runtime policies

FAQs

Quick answers about scope and security.

How long does Phase 1 take?

Typical pilots launch in weeks, not months, depending on content readiness.

How do you handle PII?

We implement consent, masking, RBAC and audit. Data access is least-privilege and fully logged.

Can we jump straight to Phase 3?

Yes, for mature stacks. We still validate guardrails and human-in-the-loop before autonomy.

What integrations are supported?

CRM (HubSpot, Salesforce), Helpdesk (Zendesk, Freshdesk), Payments, custom REST/GraphQL APIs and data lakes/warehouses. We also build bespoke connectors.

Ready to pick a phase?

Tell us your goals-we'll recommend the lowest-effort, highest-impact starting point.

Ready to accelerate with AI? Book a 20-minute demo and see your use-case live.

Book a demo